Legal notice

Legal notice

Trade Name: Morsvyn
Phone Number: 01202 482917
Support Email: Support@morsvyn.store
Business Address: 24 Reforne, Easton, DT5 2AL, United Kingdom
Effective Date: September 2026
This Legal Disclaimer applies to all website visitors, registered users and purchasers accessing the official Morsvyn website, browsing product information, submitting online orders, receiving delivered parcels and purchasing all merchandise and supporting services operated under the brand Morsvyn. By accessing this website, viewing product content and completing any purchase transaction, you fully acknowledge, understand and unconditionally accept all liability limitation clauses, risk reminders and legal regulatory provisions set out below. This document shall be read and interpreted together with our Shipping Policy, 30-Day Return & Refund Policy and Privacy Policy, forming a complete legally binding agreement between Morsvyn and all users.

1. Legal Subject & Governing Jurisdiction

All online sales, website operation and related commercial services are operated under the trading name Morsvyn, with its business premises at 24 Reforne, Easton, DT5 2AL, England and Wales, United Kingdom.
All sales contracts generated from customer orders shall be governed by the laws of England and Wales, complying with the Consumer Rights Act 2015, Consumer Contracts Regulations 2013, Consumer Protection Act 1987, Unfair Contract Terms Act 1977 and UK GDPR (Data Protection Act 2018).
Any disputes arising from website access, commodity purchase, equipment use, logistics delivery and after-sales processing shall be submitted exclusively to the competent courts of England and Wales for judgment.
No clause within this Disclaimer can invalidate or restrict the statutory consumer rights protected by mandatory UK consumer laws. In accordance with the Unfair Contract Terms Act 1977, we are prohibited from excluding or limiting liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation; any clause attempting to waive such liability shall be deemed void and unenforceable.

2. Website Content & Information Accuracy Disclaimer

All website content including product images, technical parameters, functional introductions, size charts, demonstration videos, effect descriptions, pricing data, usage tutorials and promotional rules is for general shopping reference only, and does not constitute professional medical diagnosis, certified coaching or formal legal advisory services.
Product effects displayed on product pages are individual demonstration results only. Actual usage results vary significantly based on personal physical condition, operation habits, frequency of use and individual adaptability. Morsvyn does not guarantee consistent or specific usage effects for any individual buyer.
We reserve the unilateral right to adjust product specifications, packaging styles, retail prices, discount mechanisms and webpage content at any time without sending separate advance notifications to users. If abnormal orders are generated due to system failures, manual price entry errors or page display malfunctions, we retain full authority to cancel such invalid orders unilaterally and issue full refunds without additional compensation liability.
This website may contain hyperlinks leading to third-party external platforms for shopping convenience. Morsvyn does not endorse third-party merchants, nor bear joint liability for their product quality, transaction security, delivery performance and after-sales disputes. Users access all external links entirely at their own risk.
We make no warranty that all website information is error-free, comprehensive or updated in real time, and shall not compensate economic losses incurred solely from customers relying on webpage descriptive information.

3. Product Usage Risk Liability Disclaimer

All products sold by Morsvyn pass factory quality inspection and meet UK domestic consumer goods safety standards before warehouse dispatch. All users must fully recognise the inherent usage risks of physical products and bear personal responsibility for improper operation or misuse.
Customers suffering from hypertension, heart disease, cardiovascular diseases, chronic injuries, pregnancy, acute illness, physical disability or long-term chronic medication must consult a qualified medical practitioner prior to using relevant products. Users shall stop use immediately once dizziness, sharp pain or abnormal physical discomfort occurs.
Morsvyn shall not be held liable for personal injury, property damage or financial compensation arising from the following user behaviours:
  • Operating products beyond official load limit, designated usage scenarios and functional scope
  • Unauthorised disassembly, refitting, structural modification or replacement of original spare parts against the official user manual
  • Incorrect installation, unreasonable placement, lack of regular safety inspection and continued use of aged, cracked or damaged products
  • Non-standard usage habits, improper operation and excessive use intensity
  • Product deformation, fracture and secondary damage caused by improper storage, humid environments or external violent impact
  • Physical discomfort and usage risks stemming from individual physical differences and bodily limitations
Our warranty obligation is limited exclusively to manufacturing defects confirmed by factory inspection. All losses caused by human error, improper operation and inherent usage risks shall be fully borne by the purchasing customer.

4. Supplementary Legal Clause for 30-Day Return & Refund Policy

Our unified 30-day return window complies with statutory consumer rights under the Consumer Rights Act 2015, calculated from the date logistics carriers mark parcels as delivered:
1. Eligible return applications must be submitted via support@morsvyn.store within 30 calendar days after delivery; return requests submitted beyond this period will be rejected, except for goods with verified factory manufacturing defects covered by statutory warranty.
2. Returned merchandise must remain unused, unwashed, intact with original packaging, brand tags and complete matching accessories. Customised goods, clearance sale items and hygiene-sensitive products are non-refundable and non-returnable.
3. Buyers bear all return shipping fees unless returns are triggered by our dispatch error, wrong item delivery or confirmed factory quality defects.
4. After our warehouse receives and inspects returned goods, refunds will be processed to the original payment channel within 3–7 working days; proportional deductions may apply if returned items show obvious wear, damage or missing original accessories.

5. Intellectual Property Rights Statement

All intellectual property rights related to this website belong exclusively to Morsvyn, covering the “Morsvyn” brand trademark, webpage layout design, original marketing copy, professionally shot product images, graphic design materials, promotional videos, logos and all original site content. These creative works are protected by the UK Copyright Act, Trademark Act and international intellectual property protection treaties.
No individual, enterprise or third-party organisation may copy, download, screenshot, reproduce, edit, disseminate or utilise our brand images, text and product materials for commercial promotion, resale and profit-generating activities without our formal written authorisation.
Upon verification of unlicensed intellectual property infringement, we reserve all legal remedies including platform complaint filings, cease-and-desist notices, civil litigation and full claims for economic losses arising from infringing conduct.

6. Personal Data & UK GDPR Compliance Provisions

Personal information collected during order submission and website browsing includes full name, delivery address, contact telephone number, email address and payment verification data. All personal data is only utilised for order confirmation, logistics coordination, after-sales follow-up and customer notification, processed strictly in compliance with UK GDPR and the Data Protection Act 2018.
We will never sell, rent or disclose customers’ private personal information to unrelated third-party commercial organisations without users’ explicit opt-in consent. Customers may submit a formal request via Support@morsvyn.store at any time to enquire, amend or permanently erase their personal data free of charge.
Cookie tracking deployed across the website complies with EU ePrivacy regulations; users may adjust cookie acceptance permissions through the website pop-up consent window at any time.

7. Force Majeure Liability Exemption

Morsvyn shall be released from all breach-of-contract liability and delivery delay compensation obligations for delayed shipments, suspended dispatch, stock shortages and logistics service interruptions caused by unforeseeable, uncontrollable force majeure events outside our reasonable operational oversight. Applicable incidents include natural disasters, national extreme weather emergency alerts, sudden UK/EU cross-border customs policy revisions, mass industrial strikes by international logistics carriers, public health lockdown restrictions, temporary port and airway closures, and all mandatory regulatory measures issued by national government authorities. In the event of large-scale nationwide logistics disruption, we will publish real-time delay notifications on the website homepage for all customers’ reference.

8. Policy Revision & Final Interpretation Right

Morsvyn reserves the unilateral right to revise, supplement and update this Legal Disclaimer, alongside the Shipping Policy, 30-Day Return Policy, Privacy Policy and Terms of Service, to align with updated UK consumer legislation, cross-border logistics regulations and internal business operational adjustments.
All revised clauses take immediate legal effect upon publication on the dedicated policy page of the official website, and no separate individual email notifications will be distributed to existing customers.
Customers who continue to browse the website, place new orders or utilise our services after policy updates shall be deemed to have fully accepted the latest revised terms. The final interpretation right of all website service rules and policy provisions belongs exclusively to Morsvyn.